Terms & Conditions

01 Order Policy

• It is your responsibility to read the product descriptions thoroughly and order the correct product(s) for your firearm.
• Professional installation by a qualified gunsmith is strongly recommended.
• Due to the nature of the industry and the liability involved, used and installed items cannot be returned. Defect claims under the Fdez Werx Lifetime Warranty are still honored (see our Shipping & Returns Policy).
• Shipping loss or damage: Fdez Werx LLC is not responsible for packages lost, stolen, or damaged after the carrier confirms delivery. Please contact us promptly with any carrier issues so we can help resolve them with the carrier.
• Discount codes must be applied at the time of purchase; they will not be applied after the purchase has been completed.
• Cancellations: Standard orders may be canceled within 24 hours of being submitted. Any standard order canceled more than 24 hours after being submitted will have a 20% cancellation fee. Custom, Cerakote, and special-order items cannot be canceled once work has begun.
• Restocking fee: Items that are correct as ordered and returned at the customer’s request may be subject to a 20% restocking fee.
• Return window: Eligible returns must be requested within 30 days from delivery.
• Return authorization: All returns require an RMA number issued by Fdez Werx before the return is accepted. Request one through our Contact page (existing order) or by emailing info@fdezwerx.com. Ship approved returns to 6012 Bayfield PKWY, STE 134, Concord, NC 28027.

02 Age & Legal Eligibility

• You must be 18 or older to purchase parts and accessories from Fdez Werx.
• Firearms may only be purchased in accordance with federal law (18 or older for long guns and 21 or older for handguns per ATF rules).
• Many of the firearms, magazines, and parts for sale on this website may be restricted or prohibited in your area. Customers are responsible for knowing and complying with their local and state laws before ordering.
• Fdez Werx LLC may refuse or cancel shipment to any jurisdiction where an item is restricted.

03 Dealer Orders

Wholesale and dealer orders are governed by the Fdez Werx Dealer Agreement. Order minimums and dealer pricing are provided to approved dealers only. To apply, visit our Dealer page.

04 Website Disclaimer

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

05 Firearms & Serialized Items

This section applies only if and when Fdez Werx sells complete firearms or serialized items.

All firearms, magazines, receivers, and restricted law enforcement items are sold and shipped in accordance with all existing federal, state, and local laws and regulations. Please check your local and state regulations before ordering.

FFL transfers: Firearms and serialized items must ship to a licensed Federal Firearms License (FFL) holder. The customer is responsible for providing their receiving FFL, and a copy of that FFL must be on file with Fdez Werx before the item ships.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories, and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair.

Accessories and special order items not normally sold by our store will not be covered under warranty, even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

06 Online Price & Description Errors

Our online inventory changes every day. Occasionally an item may appear on the site by mistake, or an item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures, or prices on our site are error-free. We reserve the right to refuse any order, including but not limited to orders for items with errors in the description or price. In the event that we cancel an order, we will not charge the customer's credit card, or we will refund the money.

If an item's description contains an error, such as an incorrect photo, price, accessory, or description, and a customer places the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition, and we will refund the customer.

By placing an order, the customer agrees that Fdez Werx LLC will be the final arbiter of discrepancies in the online catalog.

07 Address Changes, International Orders & Chargebacks

• Address changes: Shipping address changes can only be made before an order ships.
• International / APO: International and APO/FPO shipping is not offered unless arranged in advance with Fdez Werx.
• Refused or undeliverable packages: Refunded less shipping costs and any applicable restocking fee.
• Chargebacks: Please contact us first so we can resolve any issue with your order before filing a dispute with your card issuer.